The more we know about your unique position with your debtors, the more we can ascertain how best to recover the debt. ROI is of the utmost importance which is why we regard our services as a value rather than an expense.

 

Our consultation allows us to be informed on:

• The precise details of the order placed

• The nature of the goods or services provided

• Who placed the order, when and how

• The details of your terms and conditions and any contracts signed.

• All information relating to any disputes so we can mediate and recover the debt.

 

Once we have all the information available, and are fully satisfied that the amount is owed, our team will meet over the board table to analyse the information and put together a plan of the measures available to resolve it. One major advantage of this is that it often helps us to identify where our clients can improve on their terms and conditions, invoicing procedures and policies to make it easier for our clients in future.

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The Importance of a personal account manager

It is important that we get to know both you and your business, the more we know about you, the more we are able to identify how we can help you. You need to know that rather than being passed to different people, you will be on first name terms with a friendly and experienced professional who understands your needs.

 

We implement one or all of the available methods for payment of your debts, we have experience in successful telephone collections, paperwork and, if necessary, personal visits or court procedures. Our aim is always to resolve the matter as quickly and efficiently as possible.