ONE OF THE MOST CHALLENGING ASPECTS OF RETRIEVING PAYMENT CAN OFTEN COME FROM LOCATING THE DEBTOR. MANY DEBT RECOVERY COMPANIES FAIL BY NOT GOING THE EXTRA MILE TO LOCATE THEM, HOWEVER THIS IS SOMETHING THAT WE PRIDE OURSELVES ON
TRACING SERVICES
There can be many reasons for avoiding contact with a recovery company. These can range from embarrassment, personal circumstances or even having moved away and not being aware of the debt. We implement tact and diplomacy, coupled with tenacity to recoup a debt. We use many years of experience to locate a debtor to enable us to recover the amount owed, whereas many recovery businesses will simply send letters and make telephone calls which go unanswered and then give up. The key is to:
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Locating the debtor
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Communicating with them
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Establishing the reason for non-payment
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Resolving any issues
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Securing the payment
We don’t just tick boxes to retrieve payments, we investigate all avenues available to us to ensure we do the best job for a client. Our approach is robust but never intimidating. We have an extraordinarily high number of clients who have thanked us not only for recovering a debt, but for doing it in such a way that they have been able to resume business with them rather than losing them forever due to animosity. We take the time not only to understand our clients, but also the people that owe the money so that we can take the best approach to retrieving it.
WHAT OUR
CLIENTS SAY
ABOUT US
“When one of my biggest customers told me they were going out of business and I would not be getting paid I spent hours trying to reason with them and using search engines to find out my rights. When I spoke with you guys I had absolute clarity on my position and less than two weeks later I had received the payment in full.”
If you’re looking at this page and you have someone that owes you money then why not get in touch? Just leave your details and one of our friendly and professional debt recovery experts will explain how we can help.
